Mr. Pushkraj Deshpande

Bio

With 23 years of experience spanning aviation, hospitality, and the corporate sector, Pushkraj Deshpande is a certified corporate trainer and facilitator who specializes in bridging the gap from campus to corporate success. His tailored programs in soft skills, customer experience, sales, and conflict management have empowered thousands of students and professionals to navigate challenges with confidence, fostering personal and professional growth.

 

As a freelancer with Loopify Learning Pvt. Ltd. for over six years, Pushkraj has delivered more than 500 sessions to 10,000+ participants, driving a 30% improvement in performance metrics through engaging and impactful training. His expertise in designing customized modules has increased employee engagement by 20%, utilizing innovative techniques like gamification and role-plays. Leveraging the Kirkpatrick Model for evaluations, he ensures a 95% satisfaction rate, reflecting the effectiveness of his programs.

 

Pushkraj’s career includes leadership roles in customer experience management and corporate training. As Customer Experience Manager at The COVIE, he achieved a 20% improvement in customer satisfaction across 15+ teams and a 25% boost in team productivity through 30+ targeted training programs. His contributions to social media strategy increased engagement by 30%, enhancing the organization’s digital presence.

 

In his 11 years at Qatar Airways as a Performance Auditor, Pushkraj conducted over 2,000 audits annually, delivered 1,500+ inflight training sessions, and spearheaded product development projects that improved customer retention by 15%. His mentoring efforts enhanced the skills of over 300 crew members, contributing to operational excellence and annual savings of $500,000 through process optimization.

 

Pushkraj began his journey with Jet Airways, where he served as a Cabin Senior. He managed inflight operations for over 1,000 flights annually, trained and led 5,000+ crew members, and maintained 95% passenger satisfaction by resolving over 1,200 complaints each year.

 

A results-oriented professional, Pushkraj is committed to driving performance, engagement, and success across industries. His expertise, coupled with a passion for nurturing talent, has established him as a trusted leader and innovator in training and development.